Terms of service
Welcome to DreamAura19.space. These Terms of Service govern your access to and use of our website and your purchase of products offered through our store.
By accessing our website or placing an order, you agree to these Terms of Service, subject to any rights that cannot legally be excluded under applicable law.
1. Online Store
DreamAura19 operates an online retail store specializing primarily in pet beds and related pet comfort products.
We reserve the right to update our product selection, website content, pricing, availability, and store features at any time.
2. Eligibility and Appropriate Use
By using this website, you represent that you are legally capable of entering into a binding transaction in your jurisdiction or are using the website with appropriate authorization.
You may not use our website for unlawful, fraudulent, abusive, or unauthorized purposes.
3. Product Information
We make reasonable efforts to present product descriptions, dimensions, colors, photographs, features, and other information accurately.
However, colors and visual appearance may vary slightly depending on lighting, photography, screen settings, manufacturing tolerances, or other factors.
Customers should review the applicable product description and dimensions before completing a purchase, particularly when selecting a pet bed based on the size of their pet.
4. Prices and Payment
Prices displayed on the website are those shown at the time of purchase unless an obvious technical or typographical error has occurred.
Orders must be paid using one of the payment methods made available during checkout.
We reserve the right to correct obvious pricing, description, or technical errors and, where appropriate, cancel or refund an affected transaction.
5. Orders
Submitting an order does not necessarily guarantee acceptance. We may cancel or decline an order in reasonable circumstances, including suspected fraud, payment issues, product unavailability, incorrect pricing, or inaccurate customer information.
If we cancel an order after payment has been successfully collected, the applicable amount will be refunded.
6. Shipping
DreamAura19 provides free worldwide shipping.
Our standard estimated delivery timeframe is 7–10 days. Delivery estimates are not guarantees and may be affected by circumstances outside our reasonable control, including carrier disruptions, customs processing, severe weather, local delivery conditions, or incorrect delivery information.
Additional information is available in our Shipping Policy.
7. Returns and Refunds
Eligible purchases may be returned within 30 days of receipt under our Return & Refund Policy. Eligible returns are provided free of charge.
Please review our full Return & Refund Policy before initiating a return.
8. Intellectual Property
Unless otherwise stated, the website's original branding, layout, written content, graphics, and other proprietary materials belonging to DreamAura19 may not be reproduced, distributed, republished, or commercially exploited without authorization.
Third-party trademarks and other intellectual property remain the property of their respective owners.
9. Website Availability
We work to maintain reliable website access but cannot guarantee that the website will always operate without interruptions, delays, errors, or technical issues.
We may temporarily suspend or modify portions of the website for maintenance, security, updates, or other operational reasons.
10. Limitation of Liability
To the maximum extent permitted by applicable law, DreamAura19 will not be liable for indirect, incidental, special, or consequential losses arising solely from the use of the website or products where such liability may lawfully be limited.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
11. Changes to These Terms
We may update these Terms of Service periodically to reflect operational, legal, or regulatory changes. The latest version will be published on this website with an updated revision date.
12. Contact
Questions regarding these Terms may be sent to:
DreamAura19
3306 Renwood Blvd
Louisville, KY
United States
Phone: 731-609-1129
Email: support@DreamAura19.space